Answers
Questions we are asked most often
If your question is not covered below, contact us with your dates and we will answer it directly.
Are the property photographs taken individually?
Yes. Every property in our portfolio is photographed individually, and the images on this website show the rooms you will actually be staying in. We do not use stock photography to represent a specific house or apartment.
What deposit is required, and what are the cancellation terms?
A refundable damage deposit is taken with the balance payment before arrival and returned after departure, subject to the property being left in the condition it was found. Cancellations made more than fourteen days before arrival are refunded in full, with the terms confirmed to you in writing at the time of booking.
What is the minimum length of stay?
Our standard minimum stay is two nights outside peak periods. Longer minimum stays may apply over public holidays and school holidays, and these are confirmed before any payment is taken.
Which facilities are included in the price?
Wi-Fi, heating, hot water, electricity, bed linen and towels are included at every property. Most properties also include a washer-dryer, dishwasher and private parking, and any exclusions are listed on the individual property page.
Can I rent a property for a longer period?
Yes. Weekly and monthly arrangements are available at most of our properties, and extended stays of four weeks or more are offered at a reduced nightly rate. Please contact us with your dates and we will confirm availability.
How do I make a booking?
Send an enquiry with your preferred property, arrival date and the number of guests. We will confirm availability and pricing in writing, and a booking is held once the deposit has been received.
Can I get an invoice or receipt for my stay?
Yes. An invoice is issued for every booking, and a receipt is provided once the final payment has cleared. Business guests can request the invoice to be made out to a company name.
How is cleaning and linen handled between guests?
The property is cleaned and inspected between every stay, and fresh bed linen and towels are provided for each arrival. Optional mid-stay housekeeping can be arranged for longer bookings.
Still unsure
Speak to us before you book
We would rather answer a question in advance than have a guest arrive with the wrong expectations.
Booking terms
The rate, deposit, cancellation terms and check-in details are always confirmed in writing before payment.
Deposits
The damage deposit is refundable and is returned after departure, subject to the condition of the property.
Availability
Dates change regularly. Send an enquiry and we will confirm what is currently free.
Our accommodation
Houses and apartments in the portfolio
Every property is furnished, photographed individually and priced from £78 to £195 per night.
Ready to book?
Send us your dates, the property you have in mind and the number of guests.